Choosing your new phone system is as simple as choosing a phone number and the number of phones you require. From this we can set up your new phone system fully configured and ready to go. Our services are all contract-free, so no long commitment to 5 years although if a customer prefers to be in a contract we are able to offer this for a 24 month period if over 10 handset and able to fix prices for this period.
We can either supply and install or simply supply for DIY install. The process for both is based around the following decisions :
1. Phone Number (s) – To receive calls you will require a phone number and this can be for any area in the UK. As an example you can have a local number to you, i .e. if you are in Exeter you would use a 01392 number or it can be any area code, e.g you can have an office in Exeter but are supplied a London 0207 number. The third option is to go national with a 0800 or 0330 number. Whatever you choose a number can be supplied for £5 per month, no setup, although if you decide to bring your own number there is an initial £30 porting fee, then £5 per month.
2. Extensions – An extension will be required for each desk or walkabout phone you require. So 4 phones will require 4 extensions. When you select 1 or more extensions, we supply you with a fully functional Hosted Phone System with a no-fee setup. The extension can be supplied in 3 ways a “Standard Extension” – one per phone handset, “Omnipresent Extension” – one extension shared over 3 devices or handsets or “Hot Desk Extension” – sit at any of your phones and log in to be contactable at that phone.
Call handling – This is managed within the hosted phone system (PBX). When calls are received we can set up how they will be answered by who and when. There are options for what to do with calls when you are busy, such as diverting to voicemail or your Call Answering Service – Casi.
3. Phone Handsets – For each extension you will require a phone handset, and these can either be a desk phone, walkabout or a softphone, which is software that runs on your computer and allows you to make and take calls. Phones range from £40 to £200 depending on the features you require. We are happy if you BYOD (bring your own device) and are happy to advise the compatibility prior to going ahead with the next step.
4. Call costs – You can select either to pay as you go or a call bundle. With P.A.Y.G, Calls to 01, 02 and 03 numbers are 2p per minute, calls to mobiles and 0845 are 5p per minute. Most of Europe and the USA are 2p. If you have a 0800 number then there is a 5p per minute for the incoming part of the call..
We offer two call bundles which allow you to fix your costs for the month. The bundles include a number of landline and mobile minutes included for each bundle.
“1200Bundle” – This includes 1200 minutes to either 01, 02, 03 or 07. IE 20 hours of calls to mobiles or landline numbers – £30 +VAT per month. You buy the bundle in advance for the month. For over-use, we either add a new bundle or use our standard rate; whatever is the best for the client. This can save £12 on our standard rate.
“2400Bundle” – This includes 2400 minutes to either 01, 02, 03 or 07. IE 40 hours of calls to mobiles or landline numbers – £48 +VAT per month. You buy the bundle in advance for the month. For over-use, we either add a new bundle or use our standard rate; whatever is the best for the client. This can save £36 on our standard rate.
We can either supply the system and phones set up for self-connection or can supply technicians to site to set up, configure and give training on the use of the system. In both cases, we supply feature and function sheets and web guides for using the system.
Why not call Numberite on 01392 241666 and see how easy our sales process is.