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Smartphone Extension

It's very common nowadays for people to work outside of their offices, whether because the nature of their job requires that they work in the field, or need to work from home, or even attending a meeting in a different location. They need the right technology that can facilitate their daily tasks and give them the flexibility to work from anywhere without losing valuable clients....

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Track performance

It’s important for any business to establish a stable position in the market, invest in new resources and develop innovative and more effective strategies to reach more clients and increase sales. To do so, you need a well-trained team that you can count on in achieving your business goals and performing to the highest standard possible. But do you have the right tools to monitor...

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Voip for dummies 2

Voice Over IP (VoIP) has developed rapidly during the past two decades. It evolved from an obscure technology known by few into a reliable communication system widely used by businesses the world over. VoIP is very affordable, highly configurable and offers countless features and benefits for its users that go way beyond the capabilities of many antiquated on-premise phone systems, making the decision to switch...

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VoIP for Dummies

VoIP stands for Voice Over Internet Protocol and is a technology that allows users to make and receive telephone calls using an Internet connection. It can also be referred to as “IP telephony” or “cloud telephony”. You might not realise it but common examples of VoIP are the voice chat functions within Skype, Viber, Facebook Messenger and WhatsApp that most of us use on a...

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Being in the business of Call Management we have collected some quite impressive data about the frustrations of leaving a Voicemail message. One frustration is that it isn't actioned or worse, No Voicemail at all leaving customers unable to contact you.   It is essential that a good Voicemail is used to promote a professional first contact if you want to avoid your customers calling someone else....

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01 v 07

Following on from our last blog Why you should never advertise a mobile phone number! it was suggested that I was being biased against using a mobile phone in a business. I must admit at 49+ I see mobiles as being to the benefit of the owner, being able to keep in contact while on the move. It has been pointed out that some people see them as...

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iOS 11 Draining Your iPhone’s Battery? Here’s How to Fix iOS 11 Battery Life Problems With Full credit to  Gautam Prabhu Posted on Sep 20, 2017 in Apple News from Iphonehacks.com full article here.     "My name is Matt and I have had an iPhone 6 for 2 1/2 years, I am out of contract with a sim only deal".  "Hi Matt, welcome to the Old Tech Support Group".   This...

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Lots of small and new businesses advertise their mobile phone number on business cards or websites.   Following are 8 reasons we believe you should not…   “One Ring Scam” – this is where you receive a call which rings your mobile only one ring. You will see a phone number starting 070 and will likely call back. The 070 number looks like a mobile number but is...

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