As VoIP continues to enjoy growth in the telecoms market, more and more businesses are adapting their phone services to include VoIP and move away from older PBX systems. One of the key reasons that large and small businesses alike are switching to a VoIP based system is to enable easier and better collaboration between workers, their colleagues and clients. The ease of VoIP integration,...
Read MoreRunning a business can be very challenging. Many businesses are competing over the same market, using the latest technologies and tools to reach more leads and customers. This becomes even more complicated when your business has multiple locations. While this expansion indicates that your business is growing and reaching new markets, it also means that you need more advanced tools to enhance and facilitate the...
Read MoreWe love to promote VoIP since it is our business, but the reason to promote it isn’t just down to our business but yours as well. We genuinely believe that this is the future of telephony and can provide so many wonderful solutions for businesses, big and small so that they too can improve their company and the services they provide to their customers. The...
Read MoreIt's very common nowadays for people to work outside of their offices, whether because the nature of their job requires that they work in the field, or need to work from home, or even attending a meeting in a different location. They need the right technology that can facilitate their daily tasks and give them the flexibility to work from anywhere without losing valuable clients....
Read MoreIt’s important for any business to establish a stable position in the market, invest in new resources and develop innovative and more effective strategies to reach more clients and increase sales. To do so, you need a well-trained team that you can count on in achieving your business goals and performing to the highest standard possible. But do you have the right tools to monitor...
Read MoreVoice Over IP (VoIP) has developed rapidly during the past two decades. It evolved from an obscure technology known by few into a reliable communication system widely used by businesses the world over. VoIP is very affordable, highly configurable and offers countless features and benefits for its users that go way beyond the capabilities of many antiquated on-premise phone systems, making the decision to switch...
Read MoreVoIP stands for Voice Over Internet Protocol and is a technology that allows users to make and receive telephone calls using an Internet connection. It can also be referred to as “IP telephony” or “cloud telephony”. You might not realise it but common examples of VoIP are the voice chat functions within Skype, Viber, Facebook Messenger and WhatsApp that most of us use on a...
Read MoreBeing in the business of Call Management we have collected some quite impressive data about the frustrations of leaving a Voicemail message. One frustration is that it isn't actioned or worse, No Voicemail at all leaving customers unable to contact you. It is essential that a good Voicemail is used to promote a professional first contact if you want to avoid your customers calling someone else....
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We have talked to many small business owners and one complaint we often hear is that "..we have rubbish ADSL but want to switch to a VoIP phone system...
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Following on from our last blog Why you should never advertise a mobile phone number! it was suggested that I was being biased against using a mobile phone in a business. I must admit at 49+ I see mobiles as being to the benefit of the owner, being able to keep in contact while on the move. It has been pointed out that some people see them as...
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